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Having a customized selling approach with well-defined skills and behaviors leads to top-flight engagement and consistent results
The frontline leader is the most important role within a sales organization. We focus on those skills and behaviors that allow those leaders to DEVELOP and INSPIRE their people and drive performance
Successful brand execution requires precise alignment between Sales, Marketing, Medical, Training and Commercial Operations to meet the needs of customers and those they serve
We help elevate engagement and impact during customer interactions
Watch this short video to learn more about how Delta Point can help your team succeed.
Sales
Sales Leadership
Marketing
Training
Medical affairs
Commercial Operations
Leadership development
Human Resources
Leverage extensive industry experience
across multiple commercial roles
Leverage extensive industry experience
across multiple commercial roles
Create customized solutions for each client
based on their needs, priorities and culture
Create customized solutions for each client
based on their needs, priorities and culture
Develop collaborative, long lasting relationships
with our clients to support their success
Develop collaborative, long lasting relationships
with our clients to support their success
Approach clients with clear and deliberate steps
to optimize individual and team success
Approach clients with clear and deliberate steps
to optimize individual and team success
Challenge to establish lead product while maintaining focus on adjunctive therapy
New organization with innovative product to treat rare disease faces uphill battle—including hiring sales force
Robin brings over 20 years of successful sales experience as a top performer with a passion for helping her customers. Her most recent experience is working with sales leaders to build the skills, knowledge and capabilities of their sales team to elevate their performance and success. She takes great pride in working with teams to uncover gaps or areas of improvement while creating a tailored training solution that will create a lasting and meaningful impact on their overall production.
Randi has worked as a Project Manager and Senior Client Services Manager in marketing and advertising in multiple industries, including more than 13 years in pharmaceutical publication planning.
Her agency experience with Complete Healthcare Communications and related publication planning agencies, and Harte Hanks, Inc has provided her with the right blend of in-house team management and strong client relationship skills. Her ability to partner with her colleagues to build trust in her abilities has made her a strong team leader.
Randi joined Delta Point in 2022. Randi earned her BS in Education from the University of Maryland. She enjoys playing golf in her free time, so head south to meet her!
Kim transitioned to the global pharmaceutical industry with Schering-Plough/Merck in 2000 as a Senior District Manager and was promoted to Regional Sales Director in 2005. Kim joined AbbVie in 2014 where she won numerous national awards including the AbbVie President’s Award, the Innovation Award, numerous Summit and Pinnacle Awards and District Manager of the Year, twice.
At Delta Point, Kim brings her passion and experience in professional sales and leadership development to our valued clients. She takes great pride in working collaboratively to provide professional consulting services and develop tailored programs that help clients realize the vision of their commercial organizations and create meaningful and lasting impact.
Kim was awarded a full-ride scholarship to play basketball in college and earned her BS in Business Management and Ethics from Mid-America Christian University.
Tony joins Delta Point with more than 20 years with GlaxoSmithKline in a variety of roles. He started in pharmaceutical & vaccine sales, and building on these experiences moved into recruiting, training, marketing, and leadership roles. Tony consistently outperformed benchmarks earning 8 Winner Circle Awards in several therapeutic areas.
Tony then spent close to 4 years as a vendor partnering with some of the world’s largest life sciences companies to help sales & marketing teams educate their customers / healthcare providers of all levels and different specialties physically, electronically, and virtually. These solutions helped educate them on some of the skills and knowledge relevant to practicing in an ever changing and challenging environment. In addition, he partnered to engage consumers / patients through websites, social media & print campaigns to educate them on the basics of several disease states and steps to prevention.
Tony earned his BA and MBA at DeSales University in Center Valley, PA
Jean Marie began her career in instructional design with a small custom firm in Park City, Utah. In her ensuing work as a consultant, she worked across industry sectors with an emphasis on life sciences/financial services and the areas of sales and leadership development.
Her experience spans a range of solutions, from curriculum architecture design and change management planning to development of individual learning assets, such as fast-paced, competitive workshops, pull-through activities, coaching guides, and mobile product knowledge games.
Jean Marie’s expertise in working with global organizations is enhanced by time spent living in Sweden, Italy, Austria, Belgium, and the Caribbean. These experiences have also nurtured a lifelong interest in culture and language.
Jean Marie joined Delta Point in 2021. She earned a Bachelor of Arts in Organizational Communication and a Master of Arts in Speech Communication and Rhetoric from the University of Utah.
Kristen brings over 25 years of training, teaching and specialty sales experience to Delta Point. As a specialty biopharmaceutical sales representative and field trainer, Kristen earned a reputation as a team leader with a passion and drive to explore creative and compliant solutions to advance sales opportunities. While at Amgen, she was instrumental in the development and execution of a novel, interactive workshop on Virtual Selling, designed to improve the quality and effectiveness of representatives’ virtual interactions with health care professionals.Kristen’s proven track record includes 5 successful product launches, 2 President’s Club wins and consistently exceeding sales goals in a highly competitive market. As both a representative and a sales trainer, her focus has been on the importance of establishing valuable business relationships, identifying customer needs and providing customized solutions.
Prior to transitioning to a career in pharmaceutical sales, Kristen utilized her training as a Registered Dietitian to design and deliver nutrition education programs to teachers, college students and health care professionals.
Kristen received a BS and MS in Allied Health from the University of Connecticut.
Kevin has spent the last 20 plus years in the Life Sciences, working for companies like Novartis, J&J and Endo International. For the last seven years, Kevin has been on the agency side, helping sales teams build the skills, knowledge and capabilities to accelerate performance.
Outside of work, you’ll find Kevin spending time with his wife and three kids, coaching one of his three flag football teams, or playing with his new puppy – HOPE.
Connect with Michael FabianoLinkedinMike brings almost 25 years of pharmaceutical experience and sales excellence to the team. After pursuing a graduate degree in Clinical Psychology while working as a Certified Pharmacy Technician in Philadelphia, Mike made a transition to pharmaceutical sales, beginning his career at Janssen Pharmaceutica in 1996.
Mike’s experience includes multiple sales roles, specialty sales, hospital sales, field trainer, sales training manager and sales leadership, during which he also won 3 Presidents Club wins. During his sales training manager role, he was responsible for national training for a 500-person CNS sales force, and was also responsible for launch and training of multiple respiratory products.
He has a passion for training and developing others and enjoys meeting individuals where they are and helping them to grow in their roles.
Mike is a Langevin Certified Master Trainer and has his Bachelor of Science from La Salle University.
She joined CIBA-Geigy as Production Manager and transitioned to Novartis Pharmaceuticals in 1997, holding the positions of Senior Manager, Marketing Communications, and Associate Director of Customer Marketing.
While at Novartis, Linda earned several Business Excellence awards for her focus on project management and streamlining processes.
She joined Delta Point in 2011 and continues to manage multiple client projects, driving the daily activities of project timelines to a successful end.
Linda earned her BS in Marketing and Advertising from Rider University.
Kendell joined Novartis Pharmaceuticals in 2001 as a marketing communications manager within the cardiovascular franchise, and progressed into the position of associate director of sales/marketing operations for the infectious disease and transplant business unit, supporting the transplant and infectious disease units, as well as new product marketing and sales teams.
In addition to managing large accounts, Kendell focuses on uncovering business opportunities and identifying the best ways to meet our client’s core needs.
Kendell attended Kutztown University of Pennsylvania.
In 2003, Joe worked for Pfizer as a sales rep and then joined AstraZeneca as a primary care sales representative. Joe was then promoted to a sales trainer, as well as selected by upper management as the lead trainer for multiple product launches. Joe transitioned to District Manager responsible for the development of his team and delivery on the business. Joe’s district had great success, including achieving the Presidents Club in 2011. Joe led a coaching circle initiative for which he helped develop other sales leaders in the organization.
Joe left the sales side of the business and moved to the brand team and led the tactical implementation of a new HCP campaign, including timelines, creation of promotional materials, and the training of both internal stakeholders and field-based professionals.
Joe earned his BS in Finance at La Salle University. He received his MBA from Hofstra University.
Due to his work in the nonprofit sector, Dr. Cohen was honored as the 2005 Health Care Hero in the outreach category by the Birmingham Business Journal. In 2007, Mark was honored by the Alabama Pediatric Dentistry Association for his work in providing dental care to children and adults with special needs.
Mark has been working with Delta Point, Inc since 2007.
In 2007, she moved from big-corporate to small-consulting, where she led the development and implementation of a Sales Training Project Management Office for AstraZeneca. Fran also created, deployed, and managed a Learning Business Process Organization for Merck Vaccines Manufacturing group.
Fran joined Delta Point in 2017 and helps the team manage operations and improve the way we do the magic that we do.
Fran has certifications in Project Management (PMP), Program Management (PgMP), and Business Process Analysis (BPA). She earned a Six Sigma Black Belt while working at Unisys Corp and served on the board of the Philadelphia Chapter of the Association for Talent Development (ATD) as VP Finance.
Fran has a BS in Finance and an MBA with a focus on Operations, both from Penn State.
Desiree was selected for a national pilot project that led to the development of the business improvement department within the GSK US pharmaceutical business and was a leader and subject-matter expert in the role of business improvement specialist for 3 years. During her tenure at GSK, Desiree launched multiple products in various therapeutic areas, and was instrumental in developing and launching new sales programs for the field sales force.
At Delta Point, she has continued to meet and exceed client expectations with robust consulting and content tailored to their needs.
Desiree has a BA from the University of Southern California and an MBA with concentration in Leadership and Managing Organizational Change from Pepperdine University.
While at AstraZeneca, Matt led the development and execution of the training curriculum and deployment for the 2000-plus member sales/sales leadership team. He also earned recognition for shaping regional brand strategies, creating alignment, and optimizing resources in support of the cross-company collaboration and successful launch of 3 brands.
Matt specializes in helping clients identify and capitalize on opportunities to optimize brand and sales performance. His experience allows him to understand the brand’s position within the evolving marketplace and how to apply specific, cross-functional actions leading to positive changes in performance trajectory.
Matt earned his BS in Organizational Development from LeMoyne College in Syracuse, NY.
Jerry has been featured on MSNBC and the ABC Radio Network, as well as on TheStreet.com, WSJ.com, Fortune, Sales and Marketing Management Magazine, Investor’s Business Daily, Managed Care Pharmacy Practice, Fast Company, Selling Power, and “Selling Power Live.”
He shares his passion for selling and building business relationships in his 3 best-selling business books: The Relationship Edge, The Relationship Edge in Business, and Stop Acting Like a Seller and Start Thinking Like a Buyer.
Connect with Robin Napier 
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