While we conduct training that encompasses ½ a day or 2 ½ half days, we have learned to make it a fun, highly interactive, and participative process. This is what our clients want. A lot of what we have learned about new training methods come from the words of my friend and mentor, Brad Lea, [...]
Last week I was having breakfast at the Waffle House in Lexington, VA which is one of my favorite breakfast places and I heard someone say with pride, “I work in retail." It was evident that this person was so proud of her job and her company. There also happens to be a young server at this Waffle House named Hailey who takes great pride in her work and is great at making customers feel welcome. She also is a single mom who goes to college on her off days and beams with pride every day about her adorable baby girl. As I sat there listening to the retail worker speak proudly about her work and watching Hailey bring smiles to her customers, I was thinking how wonderful pride can be and how having pride in what we do and how we approach life is such a powerful mindset.
I remember my first day of 7th grade at Sherwood Junior High in Memphis, Tennessee like it was yesterday. That was the day I met Bud Garrett. Coach Garrett was the coach at Sherwood and he coached baseball, basketball and football. I remember walking past this tall, imposing man and him saying to me, “Boy, you need to go out for football. Be at practice after school today.”
One of my closest friends and a person I deeply admire is Buzz Williams, Head Basketball Coach at Virginia Tech. Buzz is a huge quote person and if you follow him on Twitter you will have the privilege of learning from his voracious reading habit. He shared a quote with me one day from Hall of Fame Coach George Raveling that really resonated with me. "Be big enough every day to face the truth about yourself, your team, your family and your life."
As we were winding up our discussion about what makes a great consultant at Delta Point, some of our newer consultants voiced their opinion about how these characteristics could be viewed as a roadmap of how to be great at selling. We think it’s an idea worth sharing. In my view, there are 5 qualities which all great consultants share—especially those at Delta Point. A great consultant is someone who…
How can we help others improve? That’s a question leaders often have top of mind. And they continue to ask themselves this because there’s no easy answer. Let’s face it, people are complex. As leaders we must ask ourselves, is there a way to break through all of life’s distractions and personal issues to coach someone to be the best they can be?
Contrary to the advice Robert Fulghum gave in his book, All I Really Need to Know I Learned in Kindergarten, what you learned in kindergarten just might be working against you. First, let me emphasize that I’m a big fan of this book. I love Fulghum’s advice about sharing, playing fair, and cleaning up your own mess. But I’m also a believer of the points that Seth Godin makes in his book, Purple Cow: Transform Your Business by Being Remarkable. Godin states that what you learned in kindergarten about following the rules can prevent you from being remarkable.
“The aim of life is self-development. To realize one's nature perfectly—that is what each of us is here for.” [Oscar Wilde] If this is the first time you’ve read or heard this quote, you might assume these words of wisdom are from a contemporary—one who feels quite at home in our self-absorbed world where taking selfies and promoting oneself on social media is the norm. But given the fact that Oscar Wilde died in 1900, it probably makes sense to search for a deeper meaning to these words. In my view, Wilde captures our purpose quite eloquently—that we are put on this earth to grow and develop.