Last week, I was honored to be a guest on Kevin Kruse’s podcast. One of the best leadership experts in the world and author of 6 New York Times Best Sellers, Kevin is a serial entrepreneur and one heck of a nice man. His last question to me was, “What advice do you give to [...]
Technology: Answers at your Fingertips I live to learn from others, so the internet (as for everyone else) has probably been the most powerful learning tool and resource for me. I use it to I read 5 blogs religiously; I receive a business book list every day from readitforme.com; I have a Kindle and Amazon [...]
A close friend of mine is teaching a college leadership course, in which she was introduced to 180 seniors during the first session. Of the 180 students, only 4 of them came up to introduce themselves to her after class. Now, get this: these individuals are about to be college graduates, who are taking a [...]
Last night I was privy to a pre-game speech by a college coach that really made me think about what I call the “Power of One". He spoke of Martin Luther King and the impact his confidence, beliefs, passion, and his resilience had on a nation, and one could argue, the entire world. His focus was that MLK never flinched in the face of adversity and danger. His intimacy with his purpose drove him to change the world. I can’t think of a better definition for the “Power of One”.
Last week I was having breakfast at the Waffle House in Lexington, VA which is one of my favorite breakfast places and I heard someone say with pride, “I work in retail." It was evident that this person was so proud of her job and her company. There also happens to be a young server at this Waffle House named Hailey who takes great pride in her work and is great at making customers feel welcome. She also is a single mom who goes to college on her off days and beams with pride every day about her adorable baby girl. As I sat there listening to the retail worker speak proudly about her work and watching Hailey bring smiles to her customers, I was thinking how wonderful pride can be and how having pride in what we do and how we approach life is such a powerful mindset.
One of the most important leadership principles I learned along the way was gleaned from a professor of Psychology at Notre Dame, who had recorded a program entitled, "Are you an Amateur or Professional in Selling?" He made a statement in that program, which has resonated with me from the very first time I heard it, "How a person feels determines their behavior more than what they know."
Next week in Dallas, Delta Point will hold our second, public, leadership seminar on how to more effectively coaching selling success in the field. We have named this strategically important leadership seminar, “Coaching Catalyst”, because we believe that great coaches need to be a true catalyst for their sales specialists’ selling success. The challenge becomes when we have insufficient expertise to be that catalyst.
One of my favorite things to do is to speak to sales leaders. Thankfully, it’s something I’ve had the opportunity to do many times over my career. In fact, just this week I had the opportunity to speak to a wonderful group of field leaders from one of our clients. Inevitably, the question comes up, “What can I do to become a better leader?”