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One of the newsletters I receive and love is from Sims-Wyeth. They are a terrific resource for learning about presenting information to others. Last week we discussed the challenges of applying what we have learned. Here is a great excerpt from today’s Sims-Wyeth newsletter (http://www.simswyeth.com/20170207-secret-good-corporate-training/) that hits the nail on the head.  It is a great place to start this crucial conversation. I highly recommend them if you want to learn about being a better business communicator.  Simply put, they are excellent. I have included their contact information below.

This will be the first of two or three blogs designed to address application of new skills and learnings!

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“The Secret of Good Corporate Training”

According to Huthwaite, a leading training company, 30 days after a one or two-day training event, participants lose, on average, 87% of the skills they were meant to acquire.

Why? Training is an attempt to expand your range of thoughts and behaviors–essentially to make a better you. Without repetition, reinforcement, and ongoing correction, people simply cannot unlearn old skills and acquire new ones.

This is true of all behavioral training, sales training, presentation training, or customer service training.  So what’s the answer? Daniel Kahneman, the Nobel winning psychologist, provides a simple formula:

Acquisition of skills requires a regular environment, an adequate opportunity to practice, and rapid and unequivocal feedback about the correctness of thoughts and actions.

“A regular environment” implies a calm, ordered approach to coaching.

“An adequate opportunity to practice” implies taking the time to prepare, rehearse, and role play the new behavior until the skill sinks in.

“Rapid and unequivocal feedback about the correctness of thoughts and actions” means real time coaching on both theory and practice–nipping mistakes in the bud.

Yet despite ancient common sense and the science of Nobel laureates, businesses continue to insist on offering one-or-two-day training programs to their employees.

Get it right the first time. When you invest in your people, make sure you get real change. Give them an environment conducive to growth, adequate practice time, and a coach who is capable of giving unequivocal feedback.”

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The insight Sims-Wyeth shares each week is exceptional and I hope many of our followers will learn how powerful their training and work is.  Sims-Wyeth can be reached at www.Simswyeth.com

Next week I’ll post another conversation on the importance of applying our new skills and learnings early and often so that not only do we remember them, but we excel at them!  

Stay tuned!